Terms & Conditions

The Coffee Guy Services Limited trading as The Coffee Guy are suppliers of commercial equipment and services to commercial customers and all sales are considered a business to business contract.

Warranties and Returns

All refurbished equipment carry a minimum 6 months labour only warranty with installation.

All new equipment carry a one-year parts only warranty and one year labour warranty with installation only.

A labour only warranty is provided on the condition the machine is run according to the engineer’s instructions.

 Warranty provided on the condition the machine is well maintained. 

Warranty does not cover expenses incurred during period of warranty. 

THE COFFEE GUY SERVICES LIMITED are suppliers of commercial equipment and services to commercial customers and all sales are considered a business to business contract and therefore we are not obligated to offer refunds or accept returns even if items are unused. We will however, at our discretion choose offer an alternative replacement that we deem reasonable.

Termination

The Coffee Guy Services Limited reserves the right to cancel or suspend any order where payment has not been received.

The Coffee Guy Services Limited reserves the right to suspend or terminate performance of this Agreement where delivery or supply of the Goods and/or performance of this Agreement is affect by reasons out of Caffe Society’s reasonable control such as force majeure, act of God, adverse weather and government intervention, sanction or legislation.

The Coffee Guy Services Limited reserves the right, by notice to the Customers, to cancel or suspend any Order where payment has not been received in accordance with Clause 2 of this Agreement.

Liability

The Coffee Guy Services Limited cannot be held responsible in any circumstances for any direct or indirect, special or consequential loss or damage or any other claims for compensation whatsoever  incurred due to any equipment being supplied faulty, damaged, developing a fault or deliveries failing or being delayed.

It is the customers sole responsibility to be aware of all current legislation regarding coffee making equipment and its application and installation. The Coffee Guy Services Limited cannot be held responsible in any circumstances for any direct or indirect, special or consequential loss or damage or any other claims for compensation whatsoever  incurred that arise from failure by the customer to keep themselves up to date with current legislation.