Returns & Refunds Policy

The Coffee Guy Services Ltd supplies commercial coffee equipment and related products on a business-to-business basis.

We do not accept returns or provide refunds for change of mind or for unwanted goods unless this has been agreed by us in writing.

If goods are faulty, damaged on delivery, incorrectly supplied or do not correspond with the agreed description, please contact us as soon as possible so that we can assess the issue and provide an appropriate remedy in accordance with our Terms & Conditions of Sale and applicable law.

No goods should be returned without prior authorisation from The Coffee Guy Services Ltd.

Where a return is agreed, we will provide instructions for the safe return of the equipment.

Our full contractual terms relating to orders, warranties, faults, cancellations, returns and remedies can be found in our Terms & Conditions of Sale.